Network and Desktop Support
Here is a list of our services (lists become dated frequently; if what you need is not here, please contact us).
2DE provides design, installation, administration, maintenance, and monitoring of a wide range of network hardware:
Equipment Support:
- Servers and PC's
- Firewalls, Routers, Switches/hubs
- Printers/Scanners
- Cable plant infrastructure
- And quite a few specialty hardware such as badge readers
Applications Support:
- Microsoft operating systems - all
- Microsoft system servers such as SQL Server and Exchange Server
- Linux operating systems
- Microsoft Office suite and most other Microsoft applications
- Other software from companies such as Adobe, Sage Software, Intuit, Symantec, and many others
- And many open source applications such as OpenOffice
Software and Hardware Purchases:
- 2DE does not sell hardware or software directly; we have a partner that provides these services at competitive rates. You are never required to purchase from our supplier.
Network Monitoring
Monitoring is a form of preventative maintenance. It is a hard cost to swallow but depending on your business and the effects an unscheduled outage has to your operation, monitoring services can save a considerable amount of money. These savings come in several forms such as actual hard dollars spent on emergency repairs and lost on loss of revenue as well as soft dollars lost in customer loyalty and your employee productivity.
How can you tell if you need monitoring services? Just take a look at your network downtime, does it feel a little too frequent? Do you keep getting requests from your staff or current IT provider that you need more of this or that and they need it yesterday? Having a hard time managing your IT budget? Does it seem to cost more than you think it should?
If you are finding you are answering yes to any of these questions then our monitoring services may be of benefit to your business.
While no amount of monitoring can guarantee that each and every error of a system or network will be captured or an outage will be prevented, it does provide a very significant advantage over not monitoring to minimize the impact of failures to your business.
Pricing is dependent on the number and types of items to be monitored. Talk to us about monitoring your network.
Services Overview
The network is the lifeblood of most businesses these days. This network is more than just the Internet, router and a switch; it's all of that plus the PC, the software running on the PC, the server, the router and the firewall. It's the data backup procedures, business continuity and disaster recovery. It's the ability to talk to Comcast, Verizon, or the other Internet provider in a knowledgeable and professional way when problems occur to speed problem resolution. It's the ability to communicate clearly with employees and management to assess problems, deficiencies and requirements of all the IT related components and the impact to the business. It's the ability to adapt and change to your business needs and the IT industry solutions.
2DE addresses all these areas and more. We are a total information technology partner for your business.
2DE has decades of experience providing these services. Let us provide you with our experience.
Businesses We Work With
Don't see your type here? We'd love to add your business.
- Accounting
- Billing
- Building Services
- Car Dealerships
- Dentistry
- Product Distribution
- Document Scanning
- Education
- Engineering - civil & electronic
- Government - county
- Humon Resources
- Leasing
- Legal
- Manufacturing
- Market Trading
- Non-Profit
- Payroll
- Realty
- Rental
- Salon/Spa
- Security
- Software Development
- Title Searching
- Trucking
- Wellness
- Word Processing